Platform Features

Powerful Features to Supercharge Your Business

Everything your sales team needs to work smarter, faster and more securely.

Smart CRM

Manage leads, pipelines, contacts & deals in one place.

  • •Lead Management & Pipeline Tracking
  • •Custom Fields & Segmentation
  • •Lead Scoring & Prioritization
  • •Activities, Notes & Reminders
  • •Document Management
  • •360° Customer View

Calling Platform

Built-in cloud calling with recording & analytics.

  • •Click-to-Call & Smart Dialer
  • •Call Recording & History
  • •IVR & Call Routing
  • •Live Call Analytics

WhatsApp Integration

Automate WhatsApp messaging & conversations.

  • •Official Business API
  • •Broadcasts & Templates
  • •Auto-Replies & Chatbots
  • •Shared Team Inbox

Telecaller Management

Assign leads, track performance & boost productivity.

  • •Auto Lead Assignment
  • •Agent Performance Boards
  • •Daily Call Targets
  • •Quality Scoring

Automation

Automate routine workflows & customer follow-ups.

  • •Follow-up Sequences
  • •Trigger-based Actions
  • •Task Auto-Creation
  • •SLA Reminders

Reports & Analytics

Monitor KPIs, sales performance & growth.

  • •Sales Funnels & Forecasts
  • •Team Leaderboards
  • •Custom Dashboards
  • •Scheduled Reports

Security & Compliance

Enterprise-grade encryption, access control and audit trails.

  • •Role-Based Access
  • •Data Encryption
  • •Audit Logs
  • •Number Masking

Team Collaboration

Notes, mentions and shared pipelines that keep teams aligned.

  • •Shared Pipelines
  • •Mentions & Notes
  • •Activity Feeds
  • •Task Handoffs

Integrations

Connect payments, analytics and the tools you already use.

  • •Payment Gateways
  • •Analytics Platforms
  • •Open APIs & Webhooks
  • •50+ Ready Integrations

Ready to see it in action?

Explore how Aiviqone helps teams automate sales workflows, improve follow-ups, and increase conversions.

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